πŸ“ž 07440 077616
Commercial Kitchen Maintenance

Keep Your Kitchen
Running Safely

Commercial kitchens must manage extraction fire risks and electrical safety. Appropriate cleaning records aligned with TR19 guidance and electrical inspection reports can support your safety arrangements. Requirements vary by premises and risk assessment.

✦ Extraction Cleaning by Quotation ✦ EICR Electrical Safety ✦ 24/7 Enquiry Line ✦ Service Records Where Applicable
Why You Need This

The risks of non-compliance are serious.

πŸ”₯

Check your insurance conditions

Poorly maintained extraction can affect fire risk and insurance claims. Your insurer’s requirements depend on the policy and circumstances.

🚨

Premises can be closed immediately

Serious fire or electrical hazards may trigger enforcement action. Appropriate inspection, cleaning and maintenance help manage those risks.

βš–οΈ

Personal prosecution risk

Those responsible for fire safety have duties under applicable legislation. Seek professional advice on obligations specific to your premises.

Safety records and inspections

Understand TR19 guidance and electrical inspection

The right cleaning and inspection arrangements depend on your equipment, usage, risk assessment and contract. The scope and price of each service are confirmed in writing before booking.

TR19 β€” EXTRACTION CLEANING

TR19 Grease provides recognised industry guidance for commercial kitchen extraction cleaning. Cleaning frequency should be based on usage and risk. Confirm the scope of records and photographs supplied when booking.

EICR β€” ELECTRICAL SAFETY

An EICR reports the condition of fixed electrical installations and any recommended actions. Inspection intervals depend on installation type, condition, usage and professional assessment; there is no universal five-year requirement for all commercial premises.

Planned maintenance

Extraction cleaning and maintenance by quotation.

Tell us about your premises, extraction system, usage and access. We agree the work, visit schedule and price before booking. Extractor memberships are not currently available for new signups.

Extraction cleaning, electrical inspections and EICRs are separately assessed and quoted. No annual certificate, repair cover or emergency discount is included automatically.

Request a maintenance quote

24/7 Emergency Callout

Report an extraction fault at any time. Attendance is subject to location, access and engineer availability; we confirm an arrival estimate before booking.

Β£350
Emergency attendance and diagnosis only
The Β£350 fee covers attendance and diagnostic investigation, not a guaranteed repair. Repair labour, parts, materials and any return visit are separately quoted and require your approval before proceeding. Any applicable VAT and the total payable are confirmed before you book.
  • ✦ Enquiries welcome 24 hours a day; attendance subject to availability
  • ✦ Urgent response β€” arrival estimate confirmed after checking your location and engineer availability
  • ✦ Restaurants, takeaways, cafes & commercial kitchens
  • ✦ Extraction fan faults, motor failures & duct blockages
  • ✦ Electrical faults, tripped circuits & safety issues
  • ✦ Call-out and diagnostic charges, labour and parts are confirmed before booking
  • ✦ No repair labour or parts included in the Β£350 diagnostic fee
  • ✦ Repair labour, parts and return visits require a separate approved quote
How It Works

Up and running in 4 simple steps.

1

Tell us what you need

Send your postcode, system details, fault description and photographs, or request a planned maintenance quote.

2

We book your first visit

We confirm availability, the service scope and the total charges before you agree to a visit.

3

Certificates issued

You receive service records and any applicable inspection or cleaning documentation for work actually completed. Certification depends on the service and qualified provider.

4

We manage the rest

For agreed planned maintenance, we arrange the next visit with you. Further work is separately agreed; no subscription is created by an enquiry.

What Our Customers Say

Trusted by food businesses across the area.

β˜…β˜…β˜…β˜…β˜…

"Had my extractor fan replaced and the whole kitchen deep cleaned. The difference is unbelievable. These guys really do go above and beyond."

β€” Tracey Williams, Berkshire
β˜…β˜…β˜…β˜…β˜…

"My extractor fan had been broken for months. The Heroes came out fast, sorted it straight away and the price was very fair. Will be my first call for anything maintenance related."

β€” Natalie Hughes, Earley
β˜…β˜…β˜…β˜…β˜…

"Professional, reliable and very reasonably priced. Got all our compliance paperwork sorted quickly. Highly recommend to any restaurant owner who wants peace of mind."

β€” Jordan Clarke, Reading

Need help maintaining your extraction system?

Request an emergency visit or a tailored cleaning and maintenance quote. We confirm scope, availability and charges before booking.

The Heroes Maintenance Β· Serving London & surrounding areas Β· Available 24/7 for emergencies