📞 07440 077616
Legal Compliance Specialists

Is Your Food Business
Legally Compliant?

UK law requires food businesses to hold a valid TR19 extraction cleaning certificate and EICR electrical safety certificate. The Heroes Maintenance handles everything — so you never have to worry about compliance again.

✦ TR19 Certified Extraction Cleaning ✦ EICR Electrical Safety ✦ 24/7 Emergency Cover ✦ Compliance Docs Provided
Why You Need This

The risks of non-compliance are serious.

🔥

Insurance becomes invalid

Without a valid TR19 certificate, your fire insurance can be voided. If a fire starts in a dirty extraction system, your insurer can refuse to pay out — leaving you with nothing.

🚨

Premises can be closed immediately

Fire officers and environmental health inspectors have the legal power to issue a prohibition notice and shut your business on the spot if your extraction or electrical systems are non-compliant.

⚖️

Personal prosecution risk

Under the Regulatory Reform Fire Safety Order, business owners found grossly negligent can face unlimited fines and up to two years in prison. Compliance protects you personally.

What The Law Requires

Two certificates every food business must have.

Both are legal requirements. Both are included in every Heroes Maintenance membership plan.

TR19 — EXTRACTION CLEANING

The industry standard for commercial kitchen extraction system cleaning. Required at a frequency based on your kitchen usage — every 3 months for heavy use, 6 months for moderate use, 12 months for light use. Every clean produces a certified report with before and after photos.

EICR — ELECTRICAL SAFETY

The Electrical Installation Condition Report certifies your fixed electrical installation is safe and meets current standards. Required every 5 years for commercial premises, and often required by landlords as part of your lease. Failing to hold one invalidates your insurance.

Membership Plans

Choose the right plan for your business.

ESSENTIAL
Entry Protection
£77
per month + VAT
Save vs pay-per-visit
  • ✦ 5% off extraction system cleans
  • ✦ 1 EICR electrical safety certificate per year
  • ✦ 10% discount on emergency callouts
  • ✦ Parts & materials at cost price
  • ✦ Compliance documentation provided
  • ✦ Certificate storage & reminders
GET STARTED
PREMIUM
Total Peace of Mind
£199
per month + VAT
For high-use & busy kitchens
  • ✦ 15% off extraction system cleans
  • ✦ 2 EICR electrical safety certificates per year
  • ✦ 30% discount on emergency callouts
  • ✦ Parts & materials at cost price
  • ✦ Guaranteed same-day priority response
  • ✦ Compliance documentation provided
  • ✦ Certificate storage & reminders
GET STARTED

24/7 Emergency Callout

Extraction system or electrical fault? We respond fast, any time of day or night, including weekends and bank holidays. Available to members and non-members.

£350
Standard callout charge + parts & labour
Members save up to 30% on every emergency callout — Essential members pay £315, Standard £280, Premium £245. Parts always at cost price.
  • Available 24 hours a day, 7 days a week
  • Fast response — we aim to be with you within 2 hours
  • Restaurants, takeaways, cafes & commercial kitchens
  • Extraction fan faults, motor failures & duct blockages
  • Electrical faults, tripped circuits & safety issues
  • No fix, no charge — we'll always be upfront on costs
  • Members receive discounted rates automatically
  • Parts & materials always supplied at cost price
How It Works

Up and running in 4 simple steps.

1

Choose your plan

Pick Essential, Standard or Premium based on how busy your kitchen is.

2

We book your first visit

We'll contact you within 24 hours to arrange your first extraction clean and EICR inspection.

3

Certificates issued

After every visit you receive your compliance certificates and documentation — ready for inspectors.

4

We manage the rest

We track your schedule and remind you when your next visit is due. You focus on running your business.

What Our Customers Say

Trusted by food businesses across the area.

★★★★★

"Had my extractor fan replaced and the whole kitchen deep cleaned. The difference is unbelievable. These guys really do go above and beyond."

— Tracey Williams, Berkshire
★★★★★

"My extractor fan had been broken for months. The Heroes came out fast, sorted it straight away and the price was very fair. Will be my first call for anything maintenance related."

— Natalie Hughes, Earley
★★★★★

"Professional, reliable and very reasonably priced. Got all our compliance paperwork sorted quickly. Highly recommend to any restaurant owner who wants peace of mind."

— Jordan Clarke, Reading

Ready to get compliant?

Choose a plan above or call us now — we'll talk you through the right option for your business.

The Heroes Maintenance · Serving London & surrounding areas · Available 24/7 for emergencies